Privacy Policy

In the course of conducting our business we may collect personal information such as your name, email address, telephone numbers, your organisation, your project location, and details of the products and services we provide to you.

We collect personal information directly from you — for example when you submit an enquiry or form on this website, use our website chat assistant, request a download, look up an order, email us, or speak with us by phone. We may occasionally collect information from publicly available sources or third parties through permission-based marketing activities.

Conversations with our website chat assistant may be recorded and reviewed so we can respond to your enquiry and improve the service. Please don’t share sensitive personal information in the chat.

We use cookies and similar technologies to make the site work smoothly and to understand how it is used. This includes Google Analytics (anonymous usage statistics) and advertising services: Google and Meta may show you our advertisements based on your previous visits to our site. You can opt out of personalised advertising via Google’s Ads Settings and Meta’s ad preferences. We also use anti-spam protection on our forms, which may set functional cookies.

We may use your personal information to:

• provide you with our products and services, including quotes and designs;
• respond to your questions, enquiries and product requests;
• keep you informed about your order and project;
• keep a record of our dealings with each other; and
• let you know about products and services relevant to you.

By supplying your information you give Kidzspace permission to contact you by email, SMS or telephone about our services. You can opt out at any time by contacting us using the details below or using the unsubscribe facility in any marketing communication we send.

We never sell, rent or lease your personal information. We may disclose it to trusted organisations that help us run our business — such as delivery and installation providers, payment and accounting providers, IT and website service providers, and our professional advisers — and we require those organisations to keep your information confidential and use it only to provide services to us. We may also disclose information where required by law (for example a subpoena or a request from a government agency).

If you provide a review or rating of Kidzspace or our products, we may publish part or all of it together with your first name and suburb.

We take reasonable steps to keep your personal information secure, including transmitting this website over an encrypted connection and limiting who can access your information. We take reasonable steps to destroy or permanently de-identify personal information we no longer need.

This website contains links to sites that are not owned or controlled by Kidzspace. We are not responsible for the privacy practices of other sites — this policy applies only to information collected by this website and by Kidzspace directly.

You can ask us what personal information we hold about you and request that it be corrected or deleted. To protect your privacy, we will take reasonable steps to verify your identity before granting access or making corrections. We aim to respond to any request within 30 days.

We may update this policy from time to time. Changes are published on this page; material changes will be flagged here or on our home page.

Kidzspace Pty Ltd
Phone: 1300 543 977
Email: hello@kidzspace.com.au
23 Deakin Street, Brendale QLD 4500

If you have a privacy concern we can’t resolve, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).